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Understanding the Goals and Needs of your Employees
Understanding the Goals and Needs of your Employees. In growing productive winning teams, it’s important to understand the Goals and Needs of each individual employee. President Lyndon Johnson was adept at building and maintaining personal connections with just about every individual he met in his personal and private life. He was a great communicator who didn’t shy away from making connections. He took the time to listen to the goals and needs of others. He was brilliant in the art of human relations, and in 1960, he found himself heading to the White House as vice president with John F. Kennedy.
If you want highly motivated employees, recognize their personal and professional needs and goals. Most managers are so focused on telling people what needs to be done that they have little time to get to know their employees.
Here are 7 questions you can ask, to help you understand your employees better:
1. Who’s the best boss you have ever had?
2. Who’s the worst boss you have ever had?
3. Why have you resigned from jobs?
4. What parts of your job lessen your productivity?
5. How can I assist you in becoming more productive?
6. What aspects of your job excite, challenge or motivate you, or make you feel proud of your accomplishments?
7. What can I do better to help you accomplish your goals?
Although asking these questions takes time, along with genuine interest in listening to answers, engaged employees are more productive, stay with you longer, and are much more willing to do whatever it takes to make you – as a leader – and your organisation successful.
Ensure each employee has goals that align with the department, division and organisation.
“The most basic of all human needs is the need to understand and be understood.
The best way to understand people is to listen to them.” – Ralph Nichols
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Source/Extracts from The Only Leadership Book You’ll Ever Need
About the author: Peter Barron Stark & Jane Flaherty